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Sales Director

2 months ago

Orlando, Florida, United States International Diamond Center Full time
About International Diamond Center

We are a leading retailer in the fine jewelry industry, committed to providing exceptional customer service and high-quality jewelry. Our company culture values employee growth and development, and we are seeking a dynamic Sales Manager to join our team and contribute to our sales success.

Job Description: Sales Manager

As a Sales Manager, you will work closely with the Store Manager to oversee the Sales Team's activities and performance. Your role includes:

  • Monitoring Sales Performance: Regularly review sales goals and individual sales targets to ensure the team is meeting expectations.
  • Facilitating Training and Development: Provide ongoing coaching and training to the sales team to enhance their skills and knowledge.
  • Motivating the Team: Foster a positive team environment, promoting teamwork and motivation to drive sales growth.
  • Providing Legendary Service: Act as a Great Host, greeting customers, offering beverages, and ensuring a positive customer experience.
  • Key Responsibilities:
    • Active Presence on the Sales Floor: Regularly engage in sales presentations and assist in closing sales.
    • Inventory Management: Conduct regular inventory counts and verify loose diamonds against certifications.
    • Quality Control: Review completed repairs for quality control.
    • Accuracy and Attention to Detail: Verify sales transactions for accuracy.
    • Leadership and Communication: Conduct weekly sales meetings with the Store Manager and help maintain inventory controls to minimize shrinkage.
    • Customer Service: Resolve customer complaints and service issues.
    • Negotiation and Sales: Utilize excellent negotiating skills to maximize sales and profits.
    • Store Maintenance: Set up display cases each morning and secure them at night.

Qualifications:

  • Business Acumen: Strong business and analytical skills.
  • Communication and Leadership: Excellent communication skills with the ability to inspire and motivate.
  • Training and Sales Experience: Experience in training and sales.
  • Team Management: Proven ability to build and manage teams and customer relationships.
  • Leadership Qualities: Natural leadership qualities, self-motivated, and able to motivate others.
  • Goal Setting and Multitasking: Skilled in goal setting and multitasking.
  • Problem-Solving and Critical Thinking: Active listening and creative problem-solving abilities.
  • Critical Thinking and Decision-Making: Critical thinking and decision-making skills.
  • Trust and Integrity: Trustworthy and ethical.
  • Education: High school diploma required.

Preferred Qualifications:

  • Industry Experience: Experience in the fine jewelry industry is a plus.

Working Conditions:

  • Physical Demands: Ability to bend, stoop, kneel, and stand for extended periods.

Why Work with Us?

We value our employees and offer a supportive and positive work environment. We provide opportunities for growth and development within the company. Join us and be part of a team that takes pride in delivering exceptional service and quality.