Sales and Service Expert

7 days ago


Media, Pennsylvania, United States Boscov's Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Customer Service Desk Associate to join our dynamic sales team at Boscov's. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, promoting products, and driving sales growth.

Key Responsibilities
  • Customer Service: Build customer confidence, provide accurate information, and promote products through point of successful sale.
  • Transaction Processing: Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
  • Store Operations: Make storewide announcements over public address system, handle layaway storage, maintain records, receive payments, and release merchandise.
  • Gift Wrapping: Gift wrap customer's purchases following company standards and procedures.
Requirements
  • Experience: Prior retail and/or customer service experience.
  • Communication Skills: Ability and desire to work well with the public, management, and coworkers, with strong verbal, written, and telephone communication skills.
  • Math Skills: Possess basic math skills.
  • Selling Skills: Ability to learn selling skills and to operate a POS register and telxon.
  • Availability: Available to work varied days and hours as work schedule requires, including evenings and weekends.
Benefits
  • Competitive Compensation: Competitive starting rate.
  • Weekly Pay: Weekly pay.
  • Employee Discounts: Liberal employee discounts.
  • Opportunity for Advancement: Opportunity for advancement.
  • More: Much more.

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