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Customer Service Representative

2 months ago

Media, Pennsylvania, United States Compass Group Careers Full time
Job Summary

Summary: Performs cash handling duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports. May also perform general food service work. Maintains sanitation standards in the preparation, service and dining room facilities.

Essential Duties and Responsibilities:
  • Performs sales transactions in a timely fashion.
  • Enters all sales into the cash register to ensure purchases are accurately recorded.
  • Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.
  • Follows standard procedures for issuing cash refunds.
  • Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
  • Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.
  • Observes customer purchases in the cafe line and differentiates between standard portions.
  • Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
  • Keeps pastry case stocked.
  • Ensures compliance with company service standards and inventory and cash control procedures.
  • Ensures compliance with all sanitation, ServSafe and safety requirements.
  • Performs other duties as assigned.
Benefits:

Full-time and part-time positions offer the following benefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)