HVAC Technical Writer Lead

3 weeks ago


New York, New York, United States Ephoca Full time
HVAC Technical Documentation Specialist Job Summary

We are seeking a highly skilled HVAC Technical Documentation Specialist to join our team at Ephoca. As a key member of our organization, you will be responsible for creating, maintaining, and managing high-quality technical documentation for our HVAC products. This role requires a strong understanding of HVAC-specific documentation, excellent writing skills, and the ability to work collaboratively with our team.

Key Responsibilities:
• Develop and manage technical documents, including Cutsheets, IOMs, service manuals, troubleshooting guides, product data sheets, and technical how-to video scripts.
• Ensure all documentation meets US market standards by collaborating with our team and gathering specifications and test results.
• Maintain a comprehensive change-log to track ongoing updates and ensure the latest information is accessible to customers.
• Stay informed of product changes and coordinate with the team to ensure accurate, consistent, and timely documentation updates.
• Perform quality checks to ensure accuracy, consistency, and adherence to company standards, and manage document revisions to maintain version control and timely distribution of updated documents.

Requirements:
• 5+ years of direct experience writing HVAC-specific technical documentation for the US market, with demonstrated expertise in authoring Cutsheets and IOMs.
• A portfolio showcasing actual Cutsheets and IOMs written is required.
• Proficiency in authoring software and revision management systems, with knowledge of AutoCAD, SolidWorks, and InDesign a plus.
• Strong organizational skills with attention to detail and ability to manage multiple projects simultaneously.
• Ability to produce clear, concise, and instructional documentation for diverse users, with strong collaborative skills to work with team members across locations and departments.
• Engineering or technical background preferred but not required, provided substantial HVAC documentation experience is present.

Salary Range: $100,000 - $130,000 per year, depending on experience.

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