Chief Solutions Architect
3 weeks ago
Writer Corporation is a pioneering company in the field of generative AI, committed to delivering transformative ROI for leading enterprises. Our mission is to empower businesses to transform the way they work by leveraging our cutting-edge technology.
We are proud to have been named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine. Our team of over 250 employees thinks big and moves fast, and we're seeking a talented individual to join us on our journey to create a better future of work.
About this Role
We are seeking a seasoned Solutions Architect Manager to lead our innovative team. As a key member of our pre-sales organization, you will be responsible for scaling the SA function within a fast-paced startup or established technical company. You will also have the opportunity to manage and mentor a highly skilled group of Solution Architects, each with extensive knowledge and experience in Data and AI technologies.
Job Description
As a leader in this role, you will have the opportunity to foster a collaborative and inclusive environment while influencing and leading a technical team in the exciting world of AI. Your day-to-day activities will include creating proof-of-concept demonstrations, building strong relationships with key executives and managers, developing a deep understanding of our customers' challenges, and working closely with our partners to align Writer's solutions to their needs.
Main Responsibilities:
- Empower and enhance the capabilities of the Solutions Architects team, offering ongoing support and ensuring they are well-equipped to lead technical discussions during customer engagements
- Collaborate with colleagues in the Sales team to create thorough pursuit and engagement strategies tailored to fulfill the requirements of customers
- Act as executive technical sponsor for Writer's strategic customers
- Develop mechanisms to analyze market signals to influence Writer's product roadmaps
- Investigate and deeply understand the technical requirements of prospects and customers, and scope solutions to any obstacles around deployment, data-related, or workflow
- Answer technical questions from customers on Writer's technology, features, and solutions, as well as articulate technology and product positioning to both business leaders and technical users
- Establish and maintain strong relationships throughout the sales-cycle with our customers' technical and executive staff
- Demonstrate Writer's value to customers in-person, remotely, and at events and conferences, ensuring that your team also exemplifies Writer's culture
- Transform our approach to facilitating customer evaluations and proofs of concept
- Empower our partners through onboarding, education, and strategy development to enable and accelerate their customer success journey
- Collaborate with SAs and the extended Sales team to craft and refine efficient, scalable business processes and comprehensive documentation
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