Patient Transport Team Lead
2 weeks ago
About WakeMed
Our Mission
At WakeMed, we are committed to improving the health and well-being of our community. We strive to provide outstanding and compassionate care to our patients, and we are seeking a dedicated professional to join our team as a Patient Transport Team Lead.
Job Summary
The Patient Transport Team Lead is responsible for leading and guiding the daily operations of the Patient Transport team. This includes ensuring the functionality of the transport track software to facilitate timely and safe patient transport for discharges, departmental clinical tests, and other tasks. The Team Lead will also assist with maintaining staff competency, training, and mentoring of team members, as well as providing safety audits and system tracking reports.
Key Responsibilities
- Lead and guide the daily operations of the Patient Transport team
- Ensure the functionality of the transport track software
- Maintain staff competency, training, and mentoring of team members
- Provide safety audits and system tracking reports
- Assist with supervision and coordination of the Patient Transport team
Requirements
- 1 year of customer service experience required
- Patient transport and leadership experience preferred
- High school diploma or equivalent required
- Associate's degree in healthcare or business administration preferred
Work Schedule
The Patient Transport Team Lead will work Monday through Friday, 10:30pm-7:00am, with occasional weekend and call requirements.
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