Member Service Representative/Teller

5 days ago


Parker, Colorado, United States Ent Credit Union Full time

**About Ent Credit Union**

Ent Credit Union is a leading financial institution in Colorado, with a legacy of over 60 years of serving its members. Our commitment to trust, integrity, innovation, and exceptional customer service has earned us a reputation as a top credit union in the state.

**Job Summary**

We are seeking a highly skilled and enthusiastic Member Service Representative/Teller to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service, driving member satisfaction and retention, and helping members take full advantage of our full range of products and services.

**Key Responsibilities**

• Provide superior member service, ensuring that all transactions are accurate and professional

• Maintain a strong knowledge of our products and services, and regularly provide referrals to members

• Comply with credit union policies and procedures, as well as financial regulations

• Meet job training requirements and maintain a cash drawer following procedures defined in our Cash Control Policy

• Perform other duties as required

**Requirements**

• High School Diploma or Equivalent

• 6+ months customer service and cash handling experience required

• Sales experience preferred

• Enthusiastic attitude regarding helping our community

• Strong emphasis on member service and offering appropriate cross-sell/upsell opportunities

• Strong attention to detail and accuracy of all transactions

• Professional and courteous communication skills

• Proficient in basic math and comfortable handling physical money with a high level of accuracy

• Exposure to Microsoft Outlook and web-based transactional systems

• Able to use 10-Key by touch is preferred

**Benefits**

This position is eligible for monthly incentives based upon performance. For information on our benefits, please visit our website.



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