Customer Service Representative

2 months ago

Parker, Colorado, United States Lowe's Full time


We appreciate your interest in the Customer Service Representative position with Lowe's.

Are you looking for a role that aligns with your aspirations? Consider the following:

  • Are you at least 18 years old and seeking an inclusive workplace?
  • Do you value a company that supports the military community?
  • Are you looking for part-time or full-time work after retirement?
  • Do you need additional income while currently employed?
  • Are you interested in a career path that doesn't necessitate a four-year degree?
  • Are you a stay-at-home parent ready to re-enter the workforce?
  • Do you require a flexible schedule due to family or other commitments?
  • Are you interested in debt-free education, tuition reimbursement, or certification programs?
  • Do you want to learn a skilled trade and potentially start your own business?
  • Are you bilingual and enjoy DIY projects?

At Lowe's, we are committed to helping you build a fulfilling career and life, and we are dedicated to supporting you in achieving your objectives.


Key Responsibilities:
As a Customer Service Representative at Lowe's, you will play a vital role in enhancing our customers' shopping experiences.
  • Part-Time, you will be the friendly face welcoming customers as they enter our store.

Your role will involve engaging with customers about their projects and offering assistance. You will guide them to the appropriate products or connect them with the right sales specialist. As you gain knowledge about your department and Lowe's offerings, you will be equipped to share valuable insights with customers.


Example Scenario:

If a customer is searching for a lamp, you might ask if they need a shade or light bulbs. It's that straightforward Lowe's provides opportunities for individuals who prefer an active role rather than being confined to a desk.

Instead of answering phones, you could be in the store or garden center, interacting with customers, tending to plants, and restocking merchandise.

Depending on your department, some lifting (such as building materials, paint, or mulch) may be required, with or without assistance.

What We Offer:
Beyond the opportunity to make a positive impact on customers and colleagues, each day will provide you with chances to learn, grow, and celebrate achievements with your Lowe's team.


Our associates enjoy the following benefits:
  • A 10% discount on all Lowe's products
  • Eligibility for debt-free education and skilled trade programs
  • Access to comprehensive physical, mental, and financial benefits
  • Opportunities to earn quarterly bonuses
  • Flexible schedules to accommodate your lifestyle
  • Career advancement opportunities—over 50% of our leaders began as hourly associates

Your Role at Lowe's:
Deliver exceptional customer service
Assist customers in locating products and providing recommendations
Help load customer purchases
Restock merchandise as needed

Requirements:
Ability to lift up to 25 lbs. unassisted, or over 25 lbs. with assistance.
Minimum of 6 months experience using common retail technology, including smartphones, tablets, or computers.

We encourage individuals with disabilities to apply and request accommodations as needed.

Compensation:
$17.95 per hour. Starting pay may vary based on factors such as position, location, education, training, and experience. For details regarding our benefits and eligibility, please refer to our benefits page.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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