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Veterinary Customer Service Representative
2 months ago
We are seeking a highly motivated and compassionate Veterinary Customer Service Representative to join our team at Ethos Veterinary Health. As a key member of our front-line team, you will be responsible for providing exceptional customer service to our clients and their pets.
Key Responsibilities- Customer Service: Provide top-notch customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
- Patient Care: Assist with the care and handling of patients, including checking in and out, and providing information to clients.
- Administrative Tasks: Manage client accounts, process payments, and maintain accurate records.
- Communication: Communicate effectively with clients, staff, and other departments to ensure seamless operations.
- Problem-Solving: Resolve customer complaints and issues in a fair and professional manner.
- Experience: At least one year of in-person customer service experience.
- Skills: Excellent communication and problem-solving skills, ability to multitask and work in a fast-paced environment.
- Education: High school diploma or equivalent required.
- Competitive Pay: $18-$20 hourly DOE.
- Benefits: Health insurance, dental, vision, 401(k) with employer match, and paid time off.
- Opportunities for Growth: Professional development and opportunities for advancement within the company.
