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Administrative Support Specialist

2 months ago

Oklahoma City, Oklahoma, United States Hearst Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Hearst Television. As a Receptionist, you will be the first point of contact for visitors and will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our front desk.

Key Responsibilities
  • Customer Service: Welcome visitors by greeting them in person or over the phone, provide information to callers, and respond to inquiries in a professional and courteous manner.
  • Administrative Support: Manage the guest logbook, issue visitor badges, and maintain a safe and clean reception area.
  • Communication: Document and communicate actions to ensure continuity among departments.
  • Logistics: Coordinate the pick-up and delivery of express mail services and USPS mail during regular business hours.
Requirements
  • Previous Experience: Previous customer service or receptionist experience is required.
  • Communication Skills: Excellent communication skills, both in person and over the phone, are essential.
  • Customer Focus: A customer-focused approach, with integrity in handling client inquiries and requests, is necessary.
  • Technical Skills: Familiarity with the Cisco switchboard console and Microsoft Office is preferred.
  • Attendance: In-person attendance is required.
About Us

Hearst Television is a leading media company that owns and operates 35 television and two radio stations serving 27 media markets across 39 states, reaching over 22 million U.S. television households.