Lead Shift Supervisor
7 days ago
Key Responsibilities of a Shift Lead Include:
- Providing exceptional customer service in-store, ensuring customers receive accurate and comprehensive information about Läderach products.
- Managing product sales and cash register operations, including maintaining shop and shelf presentation, gift wrapping, and fulfilling in-store orders.
- Aiming to meet store sales targets through effective product recommendations.
- Assisting in maintaining compliance with in-store policies and loss prevention measures.
- Adhering to merchandising standards and food safety regulations.
- Assisting store management with visual merchandising and various store projects.
- Conducting cash register counts.
- Opening and closing the store as required.
- Training and supervising Store Associates.
- Ensuring smooth store operations in the absence of a manager.
- A Shift Lead will also support the Assistant Manager or Deputy Manager with tasks such as:
- Inventory counting.
- Processing damaged merchandise.
- Handling returns.
- Assisting with order management.
Preferred Qualifications Include:
- A minimum of 2 years of experience in premium retail or a similar fast-paced, customer-focused environment (preferably in the food sector), with progressive responsibilities.
- Strong interpersonal skills with effective communication abilities.
- Dependable and adaptable, with the willingness to work extended hours, weekends, and holidays as needed.
- Detail-oriented with a commitment to quality.
- Proficiency in multiple languages is a plus.
- A genuine passion for chocolate.
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Lead Shift Supervisor
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