Lead Shift Supervisor

7 days ago


Fort Lauderdale, Florida, United States Laderach Aventura FL LLC Full time
Position Overview

Key Responsibilities of a Shift Lead Include:

  • Providing exceptional customer service in-store, ensuring customers receive accurate and comprehensive information about Läderach products.
  • Managing product sales and cash register operations, including maintaining shop and shelf presentation, gift wrapping, and fulfilling in-store orders.
  • Aiming to meet store sales targets through effective product recommendations.
  • Assisting in maintaining compliance with in-store policies and loss prevention measures.
  • Adhering to merchandising standards and food safety regulations.
  • Assisting store management with visual merchandising and various store projects.
  • Conducting cash register counts.
  • Opening and closing the store as required.
  • Training and supervising Store Associates.
  • Ensuring smooth store operations in the absence of a manager.
  • A Shift Lead will also support the Assistant Manager or Deputy Manager with tasks such as:
    • Inventory counting.
    • Processing damaged merchandise.
    • Handling returns.
    • Assisting with order management.

Preferred Qualifications Include:

  • A minimum of 2 years of experience in premium retail or a similar fast-paced, customer-focused environment (preferably in the food sector), with progressive responsibilities.
  • Strong interpersonal skills with effective communication abilities.
  • Dependable and adaptable, with the willingness to work extended hours, weekends, and holidays as needed.
  • Detail-oriented with a commitment to quality.
  • Proficiency in multiple languages is a plus.
  • A genuine passion for chocolate.


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