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Hotel Operations Supervisor

2 months ago

Fort Lauderdale, Florida, United States B. F. Saul Company Hospitality Group Full time

B. F. Saul Company Hospitality Group is a prominent entity in the hospitality sector, boasting over 130 years of operational excellence in the Washington, D.C. area.

Our Hospitality Group manages a diverse portfolio of more than 20 business-class hotels, representing esteemed brands such as Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels. Our dedicated team of over 1,000 hospitality professionals is committed to delivering exceptional service.

We are currently in search of an Operations Supervisor for our esteemed hotel.

The Operations Supervisor plays a pivotal role in the organizational hierarchy, holding comprehensive responsibility for all hotel activities during their designated shift.

This position involves overseeing various departments within the hotel, including front office operations, housekeeping, engineering, and food & beverage services, while also serving as a mentor to colleagues and team members.

Key Responsibilities:

  • Maximize financial performance of the hotel during assigned shifts, adhering to company policies and procedures.
  • Champion the Company's Mission Statement and uphold it throughout the facility during shifts.
  • Prioritize Superior Guest Service and Product Quality, as outlined in our Quality Pledge and Standards of Service.
  • Conduct property inspections, lead shift briefings, facilitate short-term training, and resolve any issues that arise.
  • Maintain the organization's professional image and uphold high ethical standards.

Qualifications:

Basic Requirements:

  • A minimum of two years of experience in front-of-house operations.
  • College education (minimum of 2 years).

Preferred Qualifications:

  • Previous hotel management experience in Rooms, Food & Beverage, or Sales.
  • Proficiency in computer systems.
  • College Degree (4 years).

Benefits:

  • Health, Dental, and Vision Insurance.
  • Short & Long Term Disability coverage.
  • Generous vacation policy.
  • Incentive eligibility.
  • 401(k) Retirement Program with company match.
  • Tuition reimbursement.

At B. F. Saul Company Hospitality Group, we pride ourselves on being an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace.