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Healthcare Office Coordinator

2 months ago

Pittsfield, Maine, United States Northern Light Health Full time
Job Summary

Northern Light Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities
  • Scheduling and Registration: Schedule patient appointments, register patients, and maintain accurate patient records.
  • Customer Service: Provide excellent customer service to patients, families, and healthcare providers, responding to their needs and concerns in a timely and professional manner.
  • Communication: Communicate effectively with patients, families, and healthcare providers, both verbally and in writing, to ensure seamless care coordination.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
  • Team Collaboration: Collaborate with healthcare teams to ensure seamless care coordination and patient satisfaction.
Requirements
  • Education: High School Diploma or equivalent required.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer software applications.
  • Work Environment: Potential exposure to abusive and/or aggressive people, work with computers, typing, reading or writing, lifting, moving and loading 20 to 30 pounds, prolonged periods of sitting, standing, and walking.