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Sales Account Manager

2 months ago

Frankfort, Indiana, United States TRULAND Equipment Full time
About the Role

We are seeking a highly motivated and experienced Account Manager to join our team at TRULAND Equipment. As a key member of our sales team, you will be responsible for building and maintaining relationships with our key customer accounts, selling new and used equipment, and providing exceptional customer service.

Key Responsibilities
  • Manage key customer account relationships to provide a differentiated customer experience.
  • Proactively assess, clarify, validate, and communicate key customer account needs on an ongoing basis.
  • Develop solutions that save time, reduce risk, and increase profits for our customers.
  • Meet or exceed sales volume goals and sales objectives on assigned key customer accounts.
  • Influence customer trade cycles and appraise current and future needs.
  • Update and retain relevant customer account information in our CRM system.
  • Engage with dealership personnel to promote resources and ensure customer expectations are met or exceeded.
  • Represent the dealership for the sale of all equipment, aftermarket, and technology-based products and services to assigned customer accounts.
  • Maintain product knowledge of all equipment and services available to customer accounts.
  • Maintain knowledge of financing and risk management options to assist customers with securing the purchase of a solution.
  • Maintain and communicate knowledge of customer account operational requirements.
  • Monitor and timely communicate any competitive activity to management.
  • Plan, coordinate, and execute equipment field demonstrations.
  • Coordinate dealership team efforts to manage and deliver the highest levels of value to key customer accounts.
  • Attend sales and operational training events and seminars.
  • Maintain assigned company vehicles and equipment.
  • Assist in product support functions during peak seasons.
  • Track customer interaction on Excel spreadsheet or CRM database.
  • Assist with inter-store transfers and requests.
Requirements
  • 5+ years of equipment sales experience.
  • High School Diploma or equivalent work experience required, bachelor's degree in relevant field (such as Ag Business) preferred.
  • Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements.
  • In-depth knowledge of farming and agronomic practices and trends, including knowledge of key customer account agronomic operations.
  • Business, financial, and logistical management knowledge.
  • Ability to work flexible and extended hours.
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions as well as dealer business systems.
  • Willingness and ability to work flexible and extended hours and weekends.
  • Self-starter.
  • High attention to detail.
  • Excellent verbal and written communication skill set.
  • Exceptional customer service skills with the ability to articulate through a phone call or email.
  • Good organizational skills and the ability to multitask.
  • Strong listening and interpersonal skills.
  • Proven sales skills with ability to read customers and close the sale quickly.
  • Ability to negotiate a sales deal when an offer is being made.
  • Valid driver's license required.
  • Driving record that meets Employer's insurance company requirements.
Benefits
  • Competitive wage paid bi-weekly.
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • 401(k) plan with company contribution.
  • Flexible Spending Account (FSA).
  • Health Savings Account (HSA).
  • Paid Time Off (PTO).
  • Paid Holidays.
  • Company-paid Short-term Disability, Long-term Disability, and Life Insurance Benefits.
  • Team Member Discounts.
  • Access to additional Voluntary Insurance plans.
  • Employee Assistance Program.
  • Company-provided uniforms.