Sales Account Manager

2 days ago

Frankfort, Indiana, United States TRULAND Equipment Full time
Job Title: Sales Account Manager

TRULAND Equipment, a leading John Deere dealer, is seeking a highly motivated and experienced Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for building and maintaining relationships with key customer accounts, selling new and used equipment, and providing exceptional customer service.

Key Responsibilities:
  • Manage key customer account relationships to provide a differentiated customer experience.
  • Proactively assess, clarify, validate, and communicate key customer account needs on an ongoing basis.
  • Develop solutions that save time, reduce risk, and increase profits for key customer accounts.
  • Meet or exceed sales volume goals and sales objectives on assigned key customer accounts.
  • Influence customer trade cycles and appraise current and future needs.
  • Update and retain relevant customer account information in the customer relationship management system.
  • Engage with dealership personnel to promote resources and ensure customer expectations are met or exceeded.
  • Represent the dealership for the sale of all equipment, aftermarket, and technology-based products and services to assigned customer accounts.
  • Maintain product knowledge of all equipment and services available to customer accounts.
  • Maintain knowledge of financing and risk management options to assist customers with securing the purchase of a solution.
  • Maintain and communicate knowledge of customer account operational requirements.
  • Monitor and timely communicate any competitive activity to management.
  • Plan, coordinate, and execute equipment field demonstrations.
  • Coordinate dealership team to manage and deliver the highest levels of value to key customer accounts.
  • Attend sales and operational training events and seminars.
  • Maintain assigned company vehicles and equipment.
  • Assist in product support functions during peak seasons.
  • Track customer interaction on Excel spreadsheet or CRM database.
  • Assist with inter-store transfers and requests.
Requirements:
  • 5+ years of equipment sales experience.
  • High School Diploma or equivalent work experience required, bachelor's degree in relevant field (such as Ag Business) preferred.
  • Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements.
  • In-depth knowledge of farming and agronomic practices and trends, including knowledge of key customer account agronomic operations.
  • Business, financial, and logistical management knowledge.
  • Ability to work flexible and extended hours.
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions as well as dealer business systems.
  • Willingness and ability to work flexible and extended hours and weekends.
  • Self-starter.
  • High attention to detail.
  • Excellent verbal and written communication skill set.
  • Exceptional customer service skills with the ability to articulate through a phone call or email.
  • Good organizational skills and the ability to multitask.
  • Strong listening and interpersonal skills.
  • Proven sales skills with ability to read customers and close the sale quickly.
  • Ability to negotiate a sales deal when an offer is being made.
  • Valid driver's license required.
  • Driving record that meets Employer's insurance company requirements.
Benefits:
  • Competitive wage paid bi-weekly.
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • 401(k) plan with company contribution.
  • Flexible Spending Account (FSA).
  • Health Savings Account (HSA).
  • Paid Time Off (PTO).
  • Paid Holidays.
  • Company-paid Short-term Disability, Long-term Disability, and Life Insurance Benefits.
  • Team Member Discounts.
  • Access to additional Voluntary Insurance plans.
  • Employee Assistance Program.
  • Company-provided uniforms.

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