**Playdate Operations Manager**
1 week ago
We are a leading global music company that fuels the creative journey of artists and innovators. With a rich history of innovation and a commitment to artistic integrity, we bring imagination and expertise to the newest products and platforms, embracing new business models, employing breakthrough tools, and providing powerful insights that help our artists push creative boundaries and reach new audiences.
Our MissionAt Sony Music Entertainment, we strive to create a home away from home for our guests, offering a unique blend of entertainment, hospitality, and retail experiences. Our goal is to provide a safe and enjoyable environment for families to create lasting memories.
Job SummaryWe are seeking a dynamic and dedicated General Manager to lead the operations of our Cocomelon Playdate and Retail Store. The successful candidate will be responsible for overseeing the day-to-day operations, ensuring exceptional guest service, and driving sales growth. This is an exciting opportunity to join a global company that values innovation, creativity, and customer satisfaction.
Key Responsibilities- Guest Experience: Lead the team to deliver a consistent high level of guest service, ensuring all operations and safety procedures are followed.
- Leadership & Team Development: Create an inclusive, respectful, and positive workplace, inspiring your team to excel and driving employee retention.
- Operations & Visuals: Directly oversee retail store management, play center management, scheduling, payroll, and maintenance.
- Communication: Develop and maintain effective communication with all members of the team and upper management.
- 3-5 years of Store Manager or General Manager experience in retail, hospitality, or family entertainment centers.
- Flexible schedule available to work evenings, weekends, and holidays.
- Passionate about working with young children and their families.
- Expertly organized with a high level of detail.
- Time management expert.
- Solution-oriented.
- Positive, enthusiastic attitude.
- Visual Merchandising experience.
- Ability to lift or carry items weighing between 0-50 pounds.
- Ability to stand, bend, kneel, reach, push/pull, walk, and squat during scheduled shifts.
- A modern office environment designed to foster productivity, creativity, and teamwork.
- An attractive and comprehensive benefits package, including medical, dental, vision, life & disability coverage, and 401K + employer matching.
- Voluntary benefits, such as company-paid identity theft protection and resources for pets, mental health, and meditation.
- Investment in your professional growth and development, enabling you to thrive in our vibrant community.
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