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Medical Office Receptionist

2 months ago

Madison, Wisconsin, United States Capitol Physical Therapy Full time

Position Title: Medical Office Receptionist | Full Time

Job Category: Office

Requisition Number: FRONT006369

Job Overview:

Capitol Physical Therapy is seeking a dedicated and friendly Medical Office Receptionist to be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in ensuring a positive experience.

Key Responsibilities:

  1. Provide a warm and inviting atmosphere for all patients and visitors.
  2. Deliver exceptional service to both internal and external clients.
  3. Manage patient appointment scheduling using established protocols.
  4. Accurately enter and maintain protected health information.
  5. Handle patient payments and ensure proper documentation.
  6. Operate a multi-line telephone system efficiently.
  7. Process and organize medical records and sensitive documents.
  8. Prepare and manage bank deposits.
  9. Post and retrieve daily charges accurately.
  10. Verify insurance benefits and obtain necessary pre-certifications.
  11. Facilitate effective communication with clinic and billing personnel regarding patient issues.
  12. Engage with referring providers and their staff to ensure seamless service.
  13. Participate in ongoing educational opportunities and attend team meetings.
  14. Uphold the highest standards of confidentiality in compliance with HIPAA regulations.
  15. Perform additional duties as assigned.

Compensation: $16.50/hr

Benefits: We provide a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company matching, paid time off, and more.

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