Customer Service Representative

2 weeks ago


Madison, Wisconsin, United States JAGUAR LAND ROVER VOLVO MADISON Full time
Receptionist Part Time

We are seeking a highly skilled and motivated Receptionist to join our team at Fields Auto Group. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.

Responsibilities:
  • Answer and direct phone calls in a professional and efficient manner
  • Handle customer complaints and concerns in a diplomatic and timely manner
  • Communicate with customers in a friendly and courteous manner, striving to minimize wait times
  • Assist managers with various administrative tasks as needed
  • Be friendly, professional, and efficient when interacting with customers and employees
Requirements:
  • Experience with Microsoft Office suite is a plus
  • Ability to communicate effectively with customers and management
  • Professional personal appearance
What We Offer:
  • Medical and dental benefits
  • 401(k) plan
  • Personal time off
  • Growth opportunities
  • Paid training
  • Employee vehicle purchase plans
  • Family-owned and operated
  • Health and wellness programs
  • Saturday lunches
  • Discounts on products and services


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