Loan Servicing Specialist

4 days ago


Bremerton, Washington, United States KITSAP TENANT SUPPORT SERVICES, INC. Full time
Job Summary

Kitsap Credit Union is seeking a highly skilled Loan Servicing Specialist to join our team. As a key member of our loan servicing department, you will be responsible for ensuring effective and efficient loan servicing operations, ensuring regulatory compliance, and providing exceptional service to our members.

Key Responsibilities
  • Review and respond to member and third-party requests, including loan workouts, payoff inquiries, short sales, reconveyances, and subordinations.
  • Work with attorneys to research fees, negotiate, and manually draft responses.
  • Process and document loan adjustments, including adjustable rate changes, error corrections, and amortization changes.
  • Process escrow payments and analysis, daily payment files, and fund remittances.
  • Work with branch staff to resolve loan account and other questions.
  • Coordinate file maintenance and retention/retrieval activities, including date downs, insurance, legal correspondence, general correspondence, inventory/auditing of files, and oversight of files post-payoff.
  • Assist with the management and liquidation of OREO properties, including ordering valuations, recommending listing agents, marketing efforts, and listing prices.
  • Complete systematic and manual reports from multiple data sources daily, monthly, quarterly, and annually.
  • Maintain high-level confidentiality relative to any information received directly or indirectly.
Requirements
  • High school diploma required.
  • Minimum one year experience in loan servicing or other experience that provides exposure to loan servicing duties.
  • Must be registered with the nationwide mortgage licensing system (NMLS) within 30 days of hire and comply with the safe act regulations.
What We Offer
  • Competitive pay and a comprehensive benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • A commitment to serving our members and communities.


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