Credit Service Operations Associate
1 week ago
MacAllister Machinery is seeking a highly skilled Credit Service Operations Associate to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring the smooth operation of our credit services.
Key Responsibilities- Customer Service: Respond to customer inquiries and concerns in a timely and professional manner, providing accurate and helpful information to resolve issues.
- Credit Services: Assist in the establishment and maintenance of customer accounts, including collecting credit reports, calling trade references, and coordinating delivery of credit packets.
- Document Management: Enter and scan documents, track customer information, and maintain accurate records.
- Communication: Communicate with customers, branches, and sales teams to ensure timely and effective communication of account status and other important information.
- Quality Control: Review and verify customer information, credit reports, and other documents to ensure accuracy and completeness.
- Team Collaboration: Work closely with the operations team to ensure seamless communication and collaboration to achieve business objectives.
- Education: High school education with technical training.
- Experience: Minimum of 2 years of experience as a full-time Customer Service Representative.
- Skills: Excellent interpersonal, communication, and organizational skills, with a high level of tact, diplomacy, and discretion.
- Knowledge: Knowledge of general A/R and A/P processes, open account parameters, and credit report requirements.
MacAllister Machinery is an Equal Employment Opportunity Employer, committed to diversity and inclusion. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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Credit Operations Associate
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Marquand, Missouri, United States MacAllister Machinery Full timePosition at MacAllister Machinery Objective The primary role of this position is to assist customers with inquiries related to their accounts, ensuring that all interactions are handled in a prompt, courteous, and efficient manner. This role also involves supporting various clerical tasks that facilitate the operations of other departments, such as...
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Credit Operations Associate
3 weeks ago
Marquand, Missouri, United States MacAllister Machinery Full timePosition at MacAllister Machinery Objective The primary role of this position is to assist customers with inquiries related to their accounts, ensuring that all interactions are handled promptly, courteously, and effectively. This individual will also support various administrative tasks that are essential for the smooth operation of different...
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Credit Operations Associate
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Marquand, Missouri, United States MacAllister Machinery Full timePosition at MacAllister Machinery Objective The primary role of this position is to assist customers with inquiries related to their accounts, ensuring a prompt, friendly, and efficient response. This individual will also support various clerical tasks essential for the smooth operation of other departments, such as the distribution of invoices and...
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