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Senior Banking Executive
2 months ago
Position Overview:
We are seeking a seasoned Senior Banking Executive to oversee the member service and sales initiatives at Teachers Credit Union. This hybrid role emphasizes leadership in retail branch operations, contact center management, and digital service channels.
Key Responsibilities:
- Direct the strategic and operational functions of the retail banking and lending sectors, including consumer and small business services.
- Collaborate with executive leadership to shape organizational strategy and policy.
- Foster a culture centered on member satisfaction, compliance, and continuous improvement in service delivery.
Leadership Duties:
- Spearhead the transformation of service channels to enhance member experience and operational efficiency.
- Drive corporate strategies that integrate service excellence and business growth across banking operations.
Essential Skills:
- Exceptional interpersonal and conflict-resolution abilities.
- Strong managerial communication skills across various formats.
- Proficient in organizational dynamics and influence within the corporate environment.
- Expertise in strategic thinking, problem-solving, and analytical reasoning.
Qualifications:
- A bachelor's degree in a relevant field from an accredited institution is required; an MBA or equivalent is preferred.
- A minimum of 10 years in banking operations with at least 5 years in a leadership role is essential.
- Proven engagement with the business and civic community is highly regarded.
Teachers Credit Union is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.
