Warranty Service Manager

4 days ago


Pooler, Georgia, United States Mungo Homes Full time
Mungo Homes Warranty Service Manager Job Description

This role is responsible for ensuring the timely and effective resolution of warranty claims for residential construction projects in the Savannah, GA market.

Key Responsibilities:
  • Conduct on-site reviews and repairs of warranted residential construction projects.
  • Process and close warranty orders in a timely manner.
  • Review reports and follow up on tickets to ensure timely completion.
  • Collaborate with production management and other departments to resolve problems and coordinate activities.
  • Evaluate project costs and maintain budgets.
  • Complete all necessary paperwork, including scheduling and payment approvals.
  • Review warranty reports and follow up on repairs to ensure timely completion.
  • Closes out orders in the computer to maintain accurate records.
  • Ensure compliance with all safety rules and use appropriate safety equipment.
Requirements:
  • High school diploma or equivalent required; two or more years of related experience and/or training preferred.
  • Valid state driver's license and minimum state required automobile insurance.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and KOVA software (preferred).


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