HVAC Maintenance Technician I
2 weeks ago
Position Overview:
As a valued member of our team, you will be responsible for performing diagnostic and service tasks on residential and light commercial HVAC systems. Your role will involve direct communication with clients to address inquiries, resolve issues, and ensure a high level of customer satisfaction.
Why Choose Service Experts?
At Service Experts, we pride ourselves on our commitment to excellence for both our clients and our employees. We offer comprehensive training, support, and a pathway for professional advancement. Our team is composed of top-tier professionals dedicated to providing outstanding service.
Benefits and Perks:
- Competitive Compensation: Our leading technicians can earn upwards of $130,000 annually, with hourly pay supplemented by bonuses and incentives.
- Generous Paid Time Off: Enjoy 20 paid days off in your first year, increasing to 25 days after your second year.
- Job Security: With a robust customer base, you can expect consistent work throughout the year.
- Comprehensive Health Benefits: We offer company-sponsored medical, dental, and vision insurance.
- Professional Development: Access to our internal Training Academy to enhance your skills.
- Retirement Savings: Participate in our 401(k) plan with attractive company matching contributions.
Key Responsibilities:
- Conduct service and maintenance calls for residential and light commercial HVAC systems.
- Diagnose and resolve customer issues promptly and professionally.
- Perform maintenance and repairs on heating, cooling, and ventilation equipment.
- Inspect and diagnose potential equipment issues to prevent future breakdowns.
- Maintain accurate records of service calls and customer interactions.
- Ensure high levels of customer satisfaction through excellent service delivery.
Health and Safety Responsibilities:
- Report any unsafe conditions or practices to management immediately.
- Utilize personal protective equipment as required.
- Participate in safety initiatives and adhere to company safety protocols.
Qualifications:
- High school diploma or GED with relevant technical training.
- 0-2 years of experience in a technical role, preferably in HVAC.
- Valid licensing or certification as required by local regulations.
- Knowledge of HVAC systems and the ability to operate necessary tools.
- Strong communication skills to effectively interact with customers.
- Ability to work flexible hours and be on-call as needed.
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