Front Desk Associate
5 days ago
We are seeking a highly skilled and detail-oriented Front Desk Clerk to join our team at CCMS LLC. As a key member of our resort property management team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.
Key Responsibilities:
- Answering and directing phone calls in a professional and courteous manner
- Making reservations and managing guest room assignments
- Checking guests in and out, handling room key distribution and maintenance
- Responding to guest concerns and resolving issues in a timely and efficient manner
- Coordinating with housekeeping and maintenance teams to ensure guest rooms are clean and well-maintained
- Filing and maintaining accurate records and reports
- Performing other administrative tasks as needed
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Previous experience in customer service or a related field highly desirable
What We Offer:
- Competitive hourly rate
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Full benefits package after 60 days of employment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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