General Manager for Luxury Beachfront Resort
2 weeks ago
Key Responsibilities
- Oversee the day-to-day operations of the resort, including staff management, budgeting, and financial reporting.
- Develop and implement strategies to improve customer satisfaction, increase revenue, and enhance the overall guest experience.
- Lead a team of department heads to ensure seamless execution of resort operations, including front desk, housekeeping, maintenance, and food and beverage services.
- Collaborate with the management company to ensure alignment with company goals and objectives.
- Monitor and control resort budgets and P&L to ensure established goals for operational expenses and labor costs are met.
- Recruit, train, and develop staff to ensure a high-performing team that delivers exceptional customer service.
- Participate in development and execution of plans for improvement, growth, and expansion.
- Quickly and effectively address issues that would adversely affect the operation of the resort or guest satisfaction.
- Minimum 2-3 years of property management experience, with a focus on luxury resorts or condominiums.
- Proven track record of success in customer service, team leadership, and financial management.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Exceptional communication and interpersonal skills, with the ability to build and maintain strong relationships with staff, owners, and guests.
- Strong computer skills, including proficiency in Microsoft Office and property management software.
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
- Competitive salary and benefits package, including health, dental, and vision insurance, as well as a 401(k) plan.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- A comprehensive onboarding program, including training and support to ensure a smooth transition into the role.
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