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Front Desk Associate

2 months ago


Port Washington, New York, United States Concord Hospitality Full time
Welcome to Concord Hospitality, where we're passionate about delivering exceptional guest experiences. As a Front Desk Clerk, you'll be the face of our hotel, responsible for creating a warm and welcoming atmosphere for our guests. Your role will be key to ensuring our guests have a memorable stay with us. If you're a people person with a passion for hospitality, this could be the perfect opportunity for you. Here's what you can expect:

**Key Responsibilities:**

• Provide exceptional guest service, responding to their needs and concerns in a timely and professional manner.
• Maintain a high level of knowledge about our hotel, its amenities, and services.
• Handle guest mail and messages with discretion and professionalism.
• Be a great communicator, working closely with other departments to ensure seamless guest experiences.
• Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance.
• Stay up-to-date on hotel safety and emergency procedures.

**Why Work with Us:**

We're a company that values our associates and strives to create a positive work environment. Our five Cornerstones - Quality, Integrity, Community, Profitability, and Fun - guide everything we do. We offer competitive wages, a comprehensive benefit package, and opportunities for growth and development. If you're looking for a role where you can make a real difference, this could be the perfect fit. We're proud to be an EEO employer and maintain a drug-free workplace.