Front Desk Supervisor
1 day ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Concord Hospitality. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.
Key Responsibilities:- Provide high-quality customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Manage the front desk operations, including checking guests in and out, handling room assignments, and resolving any issues related to room availability.
- Develop and maintain a thorough knowledge of hotel policies, procedures, and services to ensure accurate and efficient delivery of information to guests.
- Supervise and train front desk staff to ensure they are providing excellent customer service and adhering to hotel standards.
- Monitor and maintain the front desk area, ensuring it is clean, organized, and well-maintained.
- Minimum 2 years of experience in a front desk or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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Front Desk Supervisor
1 day ago
Port Washington, New York, United States Concord Hospitality Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Concord Hospitality. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service, leading a team of front desk staff, and ensuring seamless guest experiences.Key...
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Front Desk Associate
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