Creative Lead
6 days ago
We're seeking a highly skilled and experienced Design Lead to join our team at West Elm. As a key member of our design team, you will be responsible for inspiring customers to express themselves in their home by bringing our brand to life through engaging experiences.
Key Responsibilities- Create engaging experiences for customers by sharing expertise on enhancing their home
- Provide daily support to the management team by performing opening and closing routines, register functions, and back office procedures
- Provide supervision to ensure the store is meeting financial goals and associates are providing World-Class service to our guests
- Ensure the store meets visual, replenishment, cleanliness, safety, and back of house standards during manage-on-duty shifts
- Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
- Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
- Effective communication, organization, and leadership skills
- Proven ability to motivate and influence others through personal actions and examples
- 1-3 years retail sales experience with shift supervision experience preferred
- 1-2 years experience in home-related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
- Must be able to be mobile on the sales floor for extended periods of time
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- A competitive compensation package including pay and benefits
- A generous discount on all West Elm brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial, and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)
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