Customer Service Director

4 days ago


Powder Springs, Georgia, United States SnapDragon Associates LLC Full time
Role Overview

The Customer Service Manager will leverage their leadership and strategic planning skills to refine and enhance the company's post-delivery customer care processes. This role involves collecting data, analyzing key performance indicators, and proposing solutions to ongoing customer experience challenges.

About the Company

Our client is a renowned millwork and stair parts manufacturer and distributor with a rich history spanning over a century. Their commitment to excellence, coupled with a strong family-owned culture, has enabled them to establish a leading position in the industry.

Benefits and Features
  • A competitive base salary, complemented by a comprehensive benefits package
  • A Monday-to-Friday schedule, offering a healthy work-life balance
  • A growing company with ample opportunities for career advancement and professional growth
Community

Our client is based in a vibrant city, renowned for its rich cultural and historical landscapes. The area boasts a diverse array of cultural attractions, art museums, and historic sites, making it an ideal location for those who appreciate the arts and history. The city also offers a range of outdoor activities, including hiking, biking, and picnicking, as well as a bustling urban environment with a variety of dining, shopping, and entertainment options.



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