Service Financial Coordinator

1 week ago


Powder Springs, Georgia, United States Rose International Full time
Job Title: Service Biller

As a Service Biller at Rose International, you will play a critical role in ensuring the financial and operational aspects of our service activities are executed efficiently and effectively.

Key Responsibilities:
  • Support service leaders in the creation and interpretation of business reports to inform strategic decisions.
  • Collect, validate, input, and reconcile service data into system applications to ensure accuracy and timeliness.
  • Communicate effectively with customers and team members to resolve issues and provide excellent service.
  • Review and receive purchase orders to ensure compliance with company policies and procedures.
  • Ensure material and labor costs are accurately posted to work orders in a timely manner.
  • Coordinate payroll activities for the Service team to ensure timely and accurate payment.
  • Monitor billing backlog and collaborate with Area Service Managers, Field Technicians, customers, and warranty claims to resolve obstacles and ensure smooth operations.
  • Process maintenance contract billing in accordance with contract guidelines.
  • Review service tickets and perform invoicing for internal and customer applications.
  • Perform general administrative functions to support Service processes, including setting up service agreements and recording relevant correspondence.
  • Research and work with Area Service Managers to resolve invoice disputes in preparation for monthly calls.
  • Participate in weekly meetings to stay informed and aligned with team goals.
  • Process and track service warranty claims to ensure customer satisfaction.
Benefits:

Rose International offers a comprehensive benefits package to support the well-being of our employees. For more information, please visit our website.

California Pay Equity:

Rose International is committed to equal employment opportunities and complies with all applicable laws and regulations. We are an Equal Opportunity Employer and welcome applications from diverse candidates.



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