Service Financial Coordinator

4 days ago


Powder Springs, Georgia, United States Hussmann Full time
Job Summary

We are seeking a highly skilled Service Biller to join our team at Hussmann. As a Service Biller, you will be responsible for managing the financial and operational aspects of our service activities.

Key Responsibilities
  • Support service leaders in the creation and interpretation of business reports
  • Collect, validate, input, and reconcile service data into system applications
  • Communicate effectively with customers and other team members
  • Review and receive purchase orders
  • Ensure material and labor costs are posted to the correct work order in a timely manner
  • Coordinate payroll activities for Service
  • Ensure technicians post their time on a daily basis
  • Review billing backlog and coordinate with Area Service Managers, Field Technicians, customers, and warranty claims as necessary
  • Process maintenance contract billing in accordance with contract guidelines
  • Review service tickets and perform the invoicing process for internal and customer applications
  • Perform general administrative functions to support Service processes
  • Set up service agreements in system applications based on transition documents
  • Record relevant correspondence and issues, meeting minutes, and other conversations
  • Research and work with ASM to resolve invoice disputes in preparation for monthly calls
  • Participate in weekly meetings
  • Process and track service warranty claims
Requirements
  • High School Diploma
  • One-year certificate from college or technical school; or six (6) months to two (2) years of related experience and/or training; or equivalent combination of education and experience
  • Working knowledge of office equipment and Microsoft Office products
  • Understanding of business financial concepts and fundamental understanding of financial analysis
About Hussmann

Hussmann is a subsidiary of Panasonic USA and a leader in providing display merchandisers, refrigeration systems, installation, and services to food retailers around the world. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way.

We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.

Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer.



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