Service Porter Assistant

4 days ago


Iowa City, Iowa, United States Johnson City Nissan Full time
Job Summary

The Service Porter at Johnson City Nissan is responsible for providing exceptional customer service while ensuring the cleanliness and organization of the dealership's service department. This is a full-time, hourly position in the automotive industry, located in a dynamic and fast-paced environment. The Service Porter will work independently, reporting to the Service Manager.

Key Responsibilities
  • Greet customers in a friendly and professional manner, providing a positive first impression of the dealership.
  • Assist customers with directions and answer questions, ensuring they feel supported and informed throughout their visit.
  • Direct customers to the appropriate service advisor or technician, facilitating a smooth and efficient experience.
  • Retrieve and park customer vehicles, ensuring they are safely stored and easily accessible.
  • Wash customer vehicles as needed, maintaining a high level of cleanliness and attention to detail.
  • Maintain the cleanliness and organization of the service department, adhering to high standards of quality and safety.
  • Assist service advisors with customer shuttle service, providing a convenient and hassle-free experience.
  • Ensure all vehicles have gas, preventing any inconvenience or delay.
  • Complete miscellaneous errands and tasks as assigned by the Service Manager, demonstrating flexibility and a willingness to adapt.
Requirements
  • High school diploma or equivalent, demonstrating a strong foundation in education and learning.
  • Previous customer service experience, preferably in a fast-paced and dynamic environment.
  • Strong communication and interpersonal skills, enabling effective interaction with customers and colleagues.
  • Ability to work independently and as part of a team, demonstrating flexibility and a willingness to adapt.
  • Valid driver's license and clean driving record, ensuring safe and responsible transportation.
  • Must be able to pass background check and drug test, adhering to high standards of integrity and professionalism.
Equal Employment Opportunity

Johnson City Nissan is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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