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Front Desk Ambassador

2 months ago

Santa Ana, California, United States Style Netbox Full time
About the Role

The Front Desk Representative will be responsible for providing exceptional customer service, managing appointments, and performing various administrative tasks to support our daily operations.

Key Responsibilities:
  • Greeting and Welcoming Clients: Greet and welcome clients and visitors as they arrive at the office, ensuring a positive and professional experience.
  • Phone Management: Answer and direct phone calls in a professional manner, handling inquiries and providing information as needed.
  • Scheduling and Appointments: Manage scheduling and appointments for meetings, ensuring timely and efficient use of staff time.
  • Administrative Support: Handle incoming and outgoing mail and deliveries, assist with general administrative tasks, such as filing and data entry, and maintain a clean and organized reception area.
  • Information and Assistance: Provide information and assistance to clients and staff as needed, ensuring a high level of customer satisfaction.
  • Office Supplies and Inventory: Coordinate office supplies and manage inventory, ensuring a well-stocked and efficient office environment.
Qualifications:
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a front desk or customer service role is a plus.
  • Skills: Strong communication and interpersonal skills, ability to multitask and manage time effectively, professional attitude and appearance, and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Organizational Skills: Excellent organizational skills and attention to detail.
Benefits:
  • Competitive Pay: $19 - $22 per hour.
  • Work-Life Balance: Monday to Friday 8-hour shifts, ensuring a healthy work-life balance.
  • Health Benefits: Health benefits, including dental and vision insurance.
  • Professional Growth: Opportunities for professional growth and development.
  • Dynamic Work Environment: A dynamic and supportive work environment.