Customer Service Lead

5 hours ago


Payson, United States Circle K Full time
Lead Customer Service Representative

Circle K is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading a team of Customer Service Representatives.

Key Responsibilities:
  • Provide prompt and courteous customer service to ensure a positive shopping experience
  • Resolve customer complaints and issues in a professional and timely manner
  • Train and develop new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed
  • Perform shift supervision and ensure that all store merchandise is properly stocked and displayed
  • Complete all store tasks and responsibilities in a timely and efficient manner
Requirements:
  • Previous experience in a customer-facing role, preferably in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong leadership and training skills

Circle K is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.



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