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Electronics Technician in Customer Service
2 months ago
We are seeking a skilled Electronics Technician to join our customer service team at Apex Ventures. As an Electronics Technician, you will be responsible for providing exceptional customer service while troubleshooting and repairing electrical systems in our building technology.
Key Responsibilities:- Electrical System Maintenance: Troubleshoot and repair electrical systems, including intercom and meter systems, to ensure optimal performance.
- Installation Work: Perform installation work, including electrical installations, to meet customer needs.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- On-Call Duty: Participate in on-call duty to ensure 24/7 support for our customers.
- Education: Completed vocational training as an electrician in energy and building technology or as an electrical installer.
- Experience: Several years of experience in customer service preferred.
- Competitive Compensation: Attractive compensation according to our in-house collective agreement, including a performance-based bonus.
- Benefits: Employer-funded pension plan, company savings benefits, group accident insurance, and company health insurance.
- Professional Development: Promotion of professional development and further education opportunities.
- Work-Life Balance: 30 days of collective leave, regular working hours, and time off in lieu for overtime.