Hotel Room Attendant

2 days ago


New Orleans, Louisiana, United States Best Western Plus Full time
Job Summary

We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our housekeeping team at Best Western Plus. As a key member of our team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms and public areas.

Key Responsibilities
  • Cleaning and Preparation: Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety.
  • Room Maintenance: Maintain the hotel rooms and building to ensure a safe and clean experience for guests, associates, and vendors.
  • Supply Management: Set up cleaning carts with supplies and maintain carts and storerooms in a clean and orderly fashion.
  • Restroom Maintenance: Clean and sanitize restrooms, including showers, toilets, and sinks.
  • Guest Room Amenities: Replace towels, soaps, and other room amenities, and restock literature and other items as needed.
  • Floor Care: Wash and clean hard floor areas, including linoleum and tile.
  • Dusting and Polishing: Dust and polish furniture, fixtures, and wall hangings.
  • Bed Making: Strip and remake beds with fresh linens.
  • Inspections: Inspect door and window locks to ensure they are in working order and report any issues to management.
  • Guest Service: Maintain a friendly, cheerful, and courteous demeanor at all times.
Requirements
  • Basic Knowledge: Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
  • Physical Abilities: Ability to scrub and scour surfaces, extend arms over head, bend, and stoop to perform cleaning tasks.
  • Lifting and Pushing: Ability to push and/or pull equipment weighing up to 100 lbs and lift a maximum of 50 lbs.
  • Communication: Ability to communicate effectively with guests and associates.
  • Scheduling: Ability to work a flexible schedule, including weekends and holidays.
Working Conditions

The position requires prolonged standing, bending, stooping, twisting, and repetitive hand and wrist motion. Work is primarily performed in a climate-controlled setting.


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