Hotel Housekeeper Room Attendant, Caesars Tower

2 months ago

New Orleans, Louisiana, United States Caesars Entertainment Full time

About the Role:

We are seeking an experienced Hotel Housekeeper to join our team at Caesars New Orleans. As a Housekeeping Team Member, you will play a crucial role in ensuring our guests have a welcoming and comfortable hotel stay.

Responsibilities:

  • Ensure guests have a clean and comfortable room, including making beds, dusting furniture, vacuuming carpet, and cleaning bathrooms.
  • Gather special preferences from guests and log them into the system to personalize future return visits.
  • Maintain an upbeat and positive demeanor in all interactions, as well as maintaining composure in handling difficult interactions.
  • Change bed linen, dust all surfaces, vacuum, remove trash and dirty linens.
  • Replenish all guest amenities, including tissue, shower products, coffee, condiments, cups, and glassware.
  • Ensure all guest amenities are in good condition and placed according to standard.
  • Load attendant carts with supplies and keep linen closets clean and organized.
  • Complete each room checklist in a timely and efficient manner.
  • Familiar with proper use of cleaning chemicals and equipment.
  • Follow safety, security, and OSHA guidelines properly.
  • Handle any biohazard linens according to procedures.
  • Report any maintenance issues to the supervisor.
  • Proper handling of lost/found articles.
  • Comply with Louisiana Gaming Commission Regulations and procedures.
  • Comply with company regulations, policies, and procedures.
  • Act as a role model to other team members and always present oneself as a credit to the Company, encouraging others to do the same.
  • Perform all other related and compatible duties as assigned.

Qualifications:

  • Must be at least 21 years of age or older to work at a casino hotel.
  • At least 3 years of Housekeeping experience preferred.
  • Must be able to speak, read, and write in English to provide personalized service to guests.
  • Ability to work in a flexible schedule, allowing for changes in assignments and priorities depending on the needs of the company.
  • Ability to work independently as well as part of a team.

Physical, Mental, and Environmental Demands:

  • Must be able to lift 50 pounds.
  • Must be able to work with cleaning chemicals.
  • Must be able to use elevators and stairs frequently and work in a high-rise hotel.
  • Must be able to push and pull 150-pound carts.
  • Ability to stand for long periods of time.
  • Frequent pushing, pulling, bending, and walking.
  • May be subject to a smoking environment, moderate noise, and bright lights.
  • Ability to use cleaning products in a safe manner.
  • Ability to work as part of a team in an efficient manner.
  • Ability to work under time pressure in a disruptive environment.
  • High School Degree or GED equivalent preferred.

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