Room Attendant

2 weeks ago


New Orleans, Louisiana, United States Avion Hospitality Full time

Position Overview
The Room Attendant is essential in ensuring that guest accommodations, corridors, and communal spaces are kept in pristine condition. This role involves daily servicing of guest rooms in line with hotel protocols, replenishing supplies, and changing bed linens while adhering to company standards and safety regulations.

Key Responsibilities
In addition to routine cleaning, the Room Attendant may also engage in comprehensive cleaning tasks within guest rooms as part of preventive maintenance initiatives.

Qualifications
A high school diploma or equivalent is preferred, along with experience in hospitality or a related sector. A minimum of three months' experience in housekeeping, laundry services, or a comparable role is required.

This position demands a keen eye for detail and effective communication skills, both verbal and written. The ability to convey information clearly and evaluate various options swiftly and accurately is crucial. The candidate must thrive in high-pressure environments.

Job Duties & Functions
Approach all interactions with guests and colleagues in a welcoming, service-focused manner. Maintain consistent attendance in accordance with Avion Hospitality standards, which may vary based on hotel needs.

Uphold high standards of personal appearance and grooming, including wearing the designated uniform and name tag as per brand guidelines. Adhere to Avion Hospitality standards and regulations to promote safe and efficient hotel operations.

Thoroughly clean and restock the designated number of guest rooms each shift. Complete all pre-cleaning tasks, which include preparing guest supplies, cleaning materials, and linens for the housekeeping cart. Remove all waste and soiled linens from guest rooms.

Perform additional tasks as assigned by supervisors or management. This may involve disassembling furniture or items in guest rooms for deep cleaning purposes. Deep cleaning responsibilities may encompass changing air conditioning filters, cleaning AC coils, touching up paint on walls and moldings, and repairing scratched furniture.

The Room Attendant also ensures a continuous supply of clean linens for the hotel, managing all aspects of linen processing, including collection, transportation, sorting, weighing, loading and unloading (washers, dryers, and chutes), ironing, folding, storing, and delivering.

Maintain cleanliness of laundry equipment and the laundry area.



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