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Room Service Attendant
2 months ago
Position Title: Room Service Attendant
Company Overview:
Wyndham Hotels & Resorts is a premier hotel franchisor and management company, recognized globally for our extensive portfolio of 22 brands across over 9,000 hotels in more than 95 countries. We are dedicated to providing exceptional experiences for our guests, ensuring that every stay is memorable.
Job Summary:
The Room Service Attendant plays a crucial role in upholding the cleanliness and aesthetic appeal of guest accommodations while delivering courteous and efficient service to all patrons.
Key Responsibilities:
- Maintain high standards of cleanliness in guest rooms, ensuring a welcoming environment.
- Perform pre-cleaning tasks, including organizing guest supplies and cleaning materials.
- Efficiently remove waste and soiled linens from rooms and common areas.
- Ensure that hallways and public spaces are kept tidy and presentable.
- Restock housekeeping carts to prepare for the following day’s operations.
- Report any missing items or maintenance issues to the appropriate supervisor.
- Handle lost and found items according to established protocols.
- Engage with guests in a friendly and professional manner, addressing any concerns promptly.
Qualifications:
Preferred candidates will possess a high school diploma or equivalent, along with relevant experience in the hospitality sector. The role requires physical stamina, including the ability to lift and move items as necessary.
Essential Skills:
- Excellent verbal and written communication skills.
- Strong attention to detail and the ability to multitask effectively.
- Ability to maintain a positive and professional demeanor at all times.
- Willingness to adhere to company standards and safety regulations.
Physical Requirements:
This position may require long hours and the ability to stand for extended periods. Candidates should be capable of exerting up to 50 pounds of force occasionally and 20 pounds frequently.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer, committed to fostering a diverse and inclusive workplace.
