Hotel Housekeeper Room Attendant, Caesars Tower
2 months ago
We are seeking a skilled and experienced Housekeeping Team Member to join our team at Caesars Entertainment. As a Room Attendant, you will play a vital role in ensuring our guests have a memorable and comfortable stay.
Key Responsibilities- Provide exceptional customer service and ensure guests have a welcoming and comfortable hotel stay
- Gather special preferences from guests and log them into the system to personalize future return visits
- Clean rooms during assigned shifts, including making beds, dusting furniture, vacuuming carpet, and cleaning bathrooms
- Maintain an upbeat and positive demeanor in all interactions and handle difficult situations with composure
- Change bed linen, dust all surfaces, vacuum, remove trash and dirty linens, and replenish guest amenities
- Load attendant carts with supplies and keep linen closets clean and organized
- Complete each room checklist in a timely and efficient manner
- Familiar with proper use of cleaning chemicals and equipment
- Follow safety, security, and OSHA guidelines
- Handle any biohazard linens according to procedures
- Report any maintenance issues to supervisors
- Properly handle lost and found articles
- Comply with Louisiana Gaming Commission regulations and company policies
- Must be at least 21 years old to work at a casino hotel
- At least 3 years of housekeeping experience preferred
- Must be able to speak, read, and write in English to provide personalized service to guests
- Ability to work in a flexible schedule and adapt to changes in assignments and priorities
- Ability to work independently and as part of a team
- Must be able to lift 50 pounds
- Must be able to work with cleaning chemicals
- Must be able to use elevators and stairs frequently and work in a high-rise hotel
- Must be able to push and pull 150-pound carts
- Ability to stand for long periods of time
- Frequent pushing, pulling, bending, and walking
- May be subject to a smoking environment, moderate noise, and bright lights
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