Shift Leader

4 days ago


Atlanta, Georgia, United States Moon Capital Full time
Job Overview

Moon Capital is seeking a highly motivated and experienced Shift Leader to join our team at Smoothie King. As a key member of our operations team, you will be responsible for leading a team of team members and ensuring seamless store operations.

Key Responsibilities
  • Team Leadership
    • Lead a team of team members to achieve sales and customer satisfaction goals
    • Provide guidance and support to team members to ensure they have the skills and knowledge needed to succeed
  • Store Operations
    • Ensure store cleanliness and organization
    • Manage inventory and supplies
    • Maintain accurate records and reports
  • Customer Service
    • Provide exceptional customer service to ensure customer satisfaction
    • Respond to customer complaints and concerns in a professional and timely manner
  • Communication
    • Communicate effectively with team members, management, and customers
    • Keep management informed of any issues or concerns
Requirements
  • Leadership Skills
    • Proven leadership experience in a fast-paced environment
    • Ability to motivate and inspire team members
  • Communication Skills
    • Excellent verbal and written communication skills
    • Ability to communicate effectively with diverse groups
  • Problem-Solving Skills
    • Ability to analyze problems and develop effective solutions
    • Proven ability to work under pressure and meet deadlines
  • Customer Service Skills
    • Proven ability to provide exceptional customer service
    • Ability to respond to customer complaints and concerns in a professional and timely manner
Working Conditions

The Shift Leader will work in a fast-paced environment with frequent interruptions. The ability to multitask and prioritize tasks is essential. The Shift Leader will be required to stand for long periods, lift up to 55 pounds, and bend, reach, and scoop as needed.


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