Team Leader
2 months ago
As a Shift Leader at Smoothie King, you will play a vital role in guiding Team Members to achieve excellence in service and product delivery. Your leadership will be essential in maintaining seamless operations during shifts.
Key Responsibilities
Decision-Making
- Exhibit confidence in making choices during various situations
- Communicate significant concerns to management promptly
- Support Team Members in boosting sales at the point of sale
- Effectively distribute responsibilities among Team Members
- Oversee Team Members throughout their shifts
- Uphold company standards consistently
- Inspire the Team to exceed performance targets
- Ensure accurate cash handling and inventory control
- Maintain confidentiality and trustworthiness
- Champion Smoothie King's culture and ethical values
- Set a positive example in daily operations
- Deliver outstanding product and service experiences
- Prioritize customer satisfaction
- Foster a welcoming atmosphere for Guests
- Focus on enhancing the customer experience
- Consistently prepare smoothies to standard
- Embrace new responsibilities and challenges
- Seek constructive feedback from management
- Demonstrate punctuality and commitment
- Balance work and personal life effectively
- Review tasks collaboratively with Team Members
- Proven leadership capabilities in a dynamic environment
- Compliance with company procedures and dress standards
- Commitment to cleanliness and food safety protocols
- Physical capability to perform store-related tasks
- Ability to adapt movements during shifts
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