Licensed Nail Specialist
1 week ago
Position Overview
The Spa at Highgate is in search of a dedicated Full-Time Nail Technician who will deliver an exceptional spa experience for our esteemed clients and members.
Key Responsibilities
- Maintain a welcoming and friendly atmosphere for all guests and team members.
- Ensure readiness of the facility for daily operations.
- Uphold cleanliness and service standards during each appointment.
- Possess comprehensive knowledge of the service menu.
- Provide courteous and attentive service to every client.
- Communicate efficiently with Spa Management and Reception Staff.
Required Qualifications
- Valid license from the Arizona State Board of Cosmetology.
- Previous experience in a hotel or resort setting is advantageous.
- Flexibility in working hours is sometimes necessary.
- Ability to exert up to 50 pounds of force occasionally, and/or 25 pounds of force frequently.
- Strong verbal and written communication skills with all levels of staff and guests.
- Proficient in listening, understanding, and addressing concerns from guests and colleagues.
- Capable of multitasking and prioritizing tasks to meet deadlines.
- Approach all interactions with guests and team members in a friendly and service-oriented manner.
- Attend all mandatory meetings and training sessions.
- Adhere to Highgate Hotel Standards for attendance and grooming.
- Comply with safety and operational regulations to ensure efficient hotel operations.
- Strive for productivity, identify issues, and assist in implementing solutions.
- Effectively handle problems, including anticipating and resolving concerns as needed.
- Understand and apply complex information from various sources to achieve objectives.
- Maintain confidentiality of sensitive information.
- Show initiative by anticipating guest or operational needs.
- Perform additional duties as assigned by management.
- Exhibit a warm and friendly demeanor consistently.
- Uphold hygiene standards, ensuring a smoke-free environment during shifts.
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