Spa Nail Specialist
2 weeks ago
Compensation Type:
Hourly
Company Overview:
Highgate Hotels is a leading real estate investment and hospitality management firm, renowned for its innovative approach within the industry. With a strong presence in key U.S. markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is also expanding rapidly across Europe, Latin America, and the Caribbean. The company’s diverse portfolio boasts an asset value exceeding $20 billion and generates over $5 billion in cumulative revenues. Highgate offers expert guidance throughout all phases of the hospitality property cycle, from planning and development to recapitalization or disposition. The firm is also known for its creativity in developing unique hotel brands and employs industry-leading proprietary revenue management tools to enhance performance and maximize asset value. The executive team comprises some of the most experienced leaders in hotel management, making Highgate a trusted partner for top ownership groups and major hotel brands.
Location:
The Scottsdale Plaza Resort offers an authentic Arizona experience, featuring 40 lush acres and 50,000 square feet of versatile event space, perfect for family vacations, business meetings, and special celebrations. Guests can enjoy five pools, a full-service salon and day spa, and nearby championship golf, all framed by elegant Spanish Mission-inspired architecture and stunning views of Camelback and Mummy Mountain.
Position Overview:
The Salon and Day Spa at The Scottsdale Plaza Resort is in search of a Full-Time Nail Technician dedicated to delivering an exceptional spa experience for our members and guests.
Key Responsibilities:
- Exhibit attentiveness, friendliness, and courtesy towards all guests, managers, and colleagues at all times.
- Welcome and greet all guests and members upon arrival.
- Prepare the facility for proper opening and closing procedures each day.
- Uphold service and cleanliness standards for each appointment.
- Maintain comprehensive knowledge of the service menu.
- Provide courteous service to every guest.
- Communicate effectively with Spa Management and Reception Staff.
Qualifications:
- Active license with the Arizona State Board of Cosmetology.
- Experience in a hotel or resort environment is preferred.
- Flexibility to work long hours as needed.
- Ability to exert up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Effective verbal and written communication skills with all levels of employees and guests in a friendly and service-oriented manner.
- Proficient in listening to, understanding, and addressing concerns raised by employees and guests.
- Ability to multitask and prioritize departmental functions to meet deadlines.
- Approach all interactions with guests and employees in a friendly and service-oriented manner.
- Attend all required meetings and training sessions.
- Maintain regular attendance in accordance with Highgate Hotel Standards, as required by scheduling.
- Exhibit high standards of personal appearance and grooming, including proper uniform and nametag.
- Adhere to Highgate Hotel Standards and regulations to promote safe and efficient hotel operations.
- Maximize productivity efforts, identify problem areas, and assist in implementing solutions.
- Effectively handle problems, including anticipating, preventing, identifying, and resolving issues as necessary.
- Understand and apply complex information and data from various sources to meet objectives.
- Maintain confidentiality of information.
- Demonstrate initiative by anticipating guest or operational needs.
- Perform additional duties as requested by management.
- Maintain a friendly and warm demeanor at all times.
- Uphold hygiene standards due to the close proximity of working with clients, ensuring no cigarette smoke is present on hands, clothes, or breath during shifts.
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