Application Support Specialist
2 hours ago
Genesis10 is seeking a highly skilled Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our clients in a fast-paced, dynamic environment.
Responsibilities:- Provide exceptional support to clients in a 24x7x365 environment
- Troubleshoot complex issues in large, corporate Office 365 hybrid environments
- Work closely with clients to understand their needs and provide tailored solutions
- Collaborate with internal teams to resolve issues and improve processes
- Stay up-to-date with the latest technologies and trends in the industry
- Bachelor's degree in Computer Science or a related field
- 4-6 years of experience in infrastructure support
- Strong troubleshooting skills and ability to work in a fast-paced environment
- Working knowledge of email security principles (DMARC/DKIM/SPF/TLS)
- Working knowledge of network security principles and practices
- Ability to effectively communicate with clients and internal teams
- Ability to author and troubleshoot PowerShell scripts
- Strong interpersonal skills and ability to articulate complex issues
- Experience in the securities or financial services industry
- Functional knowledge of Symantec Mail Security Gateway
- Functional knowledge of highly-available and load-balanced application environments
- Competitive hourly rate ($44-$46 per hour)
- Opportunity to work with a top staffing firm in the U.S.
- Access to a wide range of clients and projects
- Professional development opportunities
Genesis10 is an Equal Opportunity Employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.
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