Application Support Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States TTI of USA, Inc. Full time
Job Title: Application Support Analyst Job Summary: We are seeking a highly skilled Application Support Analyst to join our Production Services team in Pittsburgh. As a key member of our Workplace Technology Support Team, you will be responsible for providing top-notch support for our messaging and collaboration environment globally. Key Responsibilities: * Provide 24x7x365 support for our messaging and collaboration environment * Work closely with our team to ensure seamless support for our global users * Collaborate with our infrastructure team to resolve technical issues * Develop and maintain knowledge of secure messaging technologies, including PGP, TLS, IRM, and S/MIME * Stay up-to-date with the latest Microsoft Exchange and M365 technologies Requirements: * Bachelor's degree in computer science or a related field * 4-6 years of related infrastructure experience * Strong knowledge of secure messaging technologies * Excellent communication and problem-solving skills Preferred Qualifications: * Experience in the securities or financial services industry * Functional knowledge of Symantec Mail Security Gateway * Functional knowledge of DNS, SPF, DKIM, and DMARC * Functional knowledge of highly available and load-balanced application environments What We Offer: * 12-month contract opportunity * Hybrid position with 2 days onsite weekly in Pittsburgh office * Competitive hourly rate of $40-45/hr (W2) Apply Now: If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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