Application Support Specialist
7 days ago
We are seeking a skilled Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our clients, troubleshooting issues, and ensuring the smooth operation of our digital platform.
Key Responsibilities:
• Provide exceptional support to clients, responding to inquiries, and resolving issues in a timely and professional manner.
• Troubleshoot complex technical issues, working closely with cross-functional teams to resolve problems.
• Collaborate with development teams to identify and implement process improvements.
• Develop and maintain documentation, ensuring accurate and up-to-date information is available to support teams.
Requirements:
• 2+ years of experience in a production support role, with a focus on cloud environments and Java development.
• Strong understanding of DevOps principles, including scripting, deployment, and automation.
• Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
• Strong analytical skills, with the ability to identify and troubleshoot complex technical issues.
What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
How to Apply:
If you are a motivated and experienced Application Support Analyst looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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