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Customer Service Representative
2 months ago
Nielsen Dodge Chrysler Jeep Ram is seeking a highly skilled and enthusiastic Service Receptionist to join our team. As a Service Receptionist, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a seamless experience for all visitors.
Key Responsibilities- Customer Service: Greet and welcome guests, ensuring a warm and inviting atmosphere in our reception and customer waiting areas.
- Administrative Support: Provide basic and accurate information to customers, both in-person and via phone, and perform other clerical receptionist duties such as filing, photocopying, and faxing.
- Financial Transactions: Accept payments by cash, credit cards, and checks from customers, and record receipts, delivery of change, and other transactions throughout the shift.
- Scheduling and Coordination: Schedule and service appointments, and direct customer calls to the desired or appropriate person/department.
- Education: High school diploma or equivalent required.
- Experience: 1 year of experience in customer service or a related field preferred.
- Skills: Excellent verbal and written communication skills, self-motivated, and ability to work in a fast-paced environment.
- Competitive Wages: Commensurate with experience.
- Benefits Package: Health, dental, and vision insurance, life insurance, 401(k) retirement account, and paid vacation and sick leave.
