Customer Service Representative
4 days ago
CAMS, a community association management company, is seeking a part-time call center representative to join our team. As a call center representative, you will be responsible for providing exceptional customer service to our clients and their residents.
Job SummaryWe are looking for a highly motivated and customer-focused individual to work in our call center. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong problem-solving ability. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.
Responsibilities- Provide prompt and courteous service to all external and internal customers
- Effectively handle inbound customer service calls
- Make notes and send emails to record customer interactions in a professional manner
- Apply critical thinking and problem-solving skills to customer concerns
- Operate in a fast-paced environment using telephone software and custom computer programs
- Identify and resolve a wide variety of customer service issues related to property management
- Must have the ability to thrive in a team environment
- Excellent customer service skills
- Ability to multi-task
- Demonstrated ability to communicate effectively
- Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
- Strong problem-solving skills
- Excellent organizational skills
- At least 1 year of customer service experience, preferably in an inbound call center environment
- Bilingual in Spanish/English is a plus
CAMS offers a competitive hourly rate of $15.00 and a steady part-time schedule. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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