Customer Service Representative

2 days ago


Wilmington, North Carolina, United States Molly Maid Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service delivery team, you will play a critical role in upholding our commitment to customer satisfaction and professionalism.

Key Responsibilities
  • Grow and retain customers by providing exceptional service and support
  • Communicate with customers and leads in a friendly, positive, and professional manner
  • Promote our culture and team by embodying our values and behaviors
  • Identify and assess customer needs through managing phone, email, and other communication channels
Requirements
  • Legally authorized to work in the United States
  • Minimum 2 years experience in an office administrator position or customer service representative
  • North Carolina driver's license
  • Complete a background check
  • Available to work Monday through Friday during the day, 8:30am-5pm
What We Offer
  • Paid training on our proven systems
  • A stable and consistent work schedule
  • A fun culture where success is celebrated as a team
  • Access to ongoing training and development opportunities
  • Advancement opportunities - we promote from within
Benefits and Pay

We offer a competitive hourly rate of $15.00 per hour, with opportunities for bonuses and raises. Paid time off after the first 90 days, earning up to 40 hours per year for the first year, increases depending on tenure. Bonus opportunities weekly depending on sales goals.

As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and growing our customer base. If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, we encourage you to apply today.



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